Questions about an order, delivery, a return or a product — send them here and we will come back to you. Including your order number helps us answer faster.

You can also email us directly at support@caelixtech.com.

A note on security: we will never ask you to send full payment-card details through this form or by email. If you receive a message claiming to be from CAELIX and asking for card details, it is not from us.